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Frequently asked questions
Mobile app
Go to the home screen of your mobile banking app. Tap 'Help' on the bottom of the screen, then 'Message us' to start a chat. Criteria apply.
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Online banking
Log into Online Banking. From your home screen, click 'Chat Now' to start a chat. Criteria apply.
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Banking My Way
If you need support to help you with your banking you can let us know through Banking My Way.
Banking My Way is a free service that records information about the support or adjustments you need to make banking easier.
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