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Photograph or scan your documents
Use your device to capture quality images of your required documents.
Upload your documents
Once logged in to DigiDocs, upload the images that you've captured.
Review and submit
Make sure you have uploaded everything we've asked for and then submit.
Proof of income
We will ask you to supply a certain type of document to complete your application. Examples of documents we may ask you for include recent pay slips, bank statements or your SA302.
To take a photo of your document, you can use either a mobile phone, tablet or smartphone. You can upload your document using the device that's easiest for you. This could be either a desktop, laptop, tablet or smartphone.
Proof of address
Select the type of proof of address document you would like to use. You can use a bank statement, utility bill or council tax bill. All documents must be dated within the last 3 months.
We’ll show you some helpful tips on how to take a great picture of your chosen document, and how to upload it, or how to upload a PDF.
Your details and further information
We need to confirm a few more details, in order for us to check who you are and that you live at your current address. We may also ask for more information from you in order for us to consider your request.
Please review the information you’re giving us before you submit. Check that images meet our requirements, your personal details match your application and you've answered all questions we have asked.
Bank Statements
We may request bank statements as proof of income or address
Please make sure when you upload your bank statements that:
- All of your details (full name, address, bank details) are clearly visible and match the details on your application
- It is your full statement and is not filtered (please take this from either your postal statement or online banking download)
- You supply the full statements for the months we've requested
- Screenshots can't be accepted, please upload the original document
- The image is clear and good quality
Passport, Visa or Driving Licence
We may request any of these documents in order to identify you
Please make sure when you upload your proof of ID that:
- All of your details (full name, date of birth) are clearly visible and match the details on your application
- It's in date (we can't accept outdated documents)
- It is the exact type of document we've requested
- The image is clear and good quality
Uploading a great image
- Take your picture straight on
- Find bright light to take the picture, try to avoid flash photography as it can distort the image
- Don't crop the picture
- Make sure the image is clear enough to read
- Make sure all information requested can be seen
- Please avoid taking screenshots