Account information
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General banking information
Where can I find help for a problem with my Business debit card?
How can I change my business address?
Will I continue to see the cheques that are coming out of my account on Bankline?
My business account has been passed to a Debt Collection Agency
What do I do if something has gone wrong with a payment into my Business account?
Information Message
How do I change my business name?
You can change your business name with Cora, our digital assistant.
What are you covered for when taking out business cover?
Buildings cover is based on what it would cost to rebuild your home, not what it is valued at. Rebuild costs are usually less than purchase prices.If your home is damaged or destroyed by fire, flooding or subsidence, your building insurance will generally cover the cost of repairs.
What do I do if something has gone wrong with a payment that has left my Business account?
There are various ways we can help if something has gone wrong with a payment. The advice will be different depending on the payment type.
Cora is here to help you
Available 24/7
Cora can support you with a wide range of queries. If Cora can't help you, she'll pass you on to one of our colleagues who can assist you.
Helps you change your details
Cora can update your address and help you get your phone number, email address or name updated too.
Allows you to report a lost card
Cancel your lost card and securely order a new one.
Helps you get a PIN reminder
Forgotten your PIN? Get a PIN reminder through Cora.