I've forgotten my debit card PIN - what can I do?
Mobile app
- Log in to the app, select your account and then 'Manage my card'.
- Click on 'See PIN'.
- Complete authentication and your PIN will be shown on the screen.
Online Banking
- Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
- Select 'Cards' from the main menu.
- In the 'Debit card' section select 'Get a PIN reminder' from the menu
- Add the last 4 digits of your NatWest debit card, sort code, account number and your date of birth to the online form.
- Select 'Submit' and one will be sent to you within 3-5 working days via post
Credit card PIN
Find out more if you have forgotten the PIN for your Credit Card.