Request money through your NatWest app

NatWest Business Current Account and Foundation Account Customers that have access to Mobile Banking will be able to create links and QR codes within the Payit functionality in the Mobile App.

Payments that are made through Payit will be deposited into the current account used to create the links or QR codes. 

You don’t have to be a NatWest customer to make payment via Payit.  Payit allows the payer to make payments directly from their bank provider.  Currently there is comprehensive market coverage, and that list will continue to grow as more banks and account providers become available.

Sometimes banks will do this to carry out further checks. You can look at your online or banking to see if the payment has been made.

Payit is for NatWest customers who use mobile banking. If you bank with another high street bank, you won’t be able to request payment via these services, but you will still be able to make payments if you’ve received a secure, single-use request to pay using a link or QR code from a NatWest customer.

It uses Faster Payments for single, immediate payments. Most transactions are completed within 3.5 seconds, but you’ll need to allow for up to 2 hours.

You can cancel any active Payit and/or Split Bill link request which has not been used by the payer to initiate the payment.

Once cancelled the payer won’t be able to use that link anymore and you’ll have to send a new link should you need to request money.

To cancel a Payit/Split Bill link request, you can follow the following steps:

1. Navigate to ‘Payment’ icon at the bottom from Mobile app Home page 
2. Choose ‘Request Money’ option 
3. Choose ‘Recent Link Request’ option from ‘Payit – Ask for Payment’ Page 
4. Tap an Active link you want to cancel to see the request detail 
5. Tap on ‘Cancel Payment Request’ button at bottom of the page 
6. Select ‘Yes’ to confirm the request cancellation 
7. Link status will be changed to ‘Cancelled’ on the ‘Recent Link Request’ page

This feature is available within our Mobile App if you have a eligible NatWest account. Instead of sharing your Account Number and Sort Code you can now create a multi-use QR code or payment link to request money from anyone in the UK who uses mobile or online banking. It’s quick, safe and secure.

This feature can be found following the steps below:

1. Navigate to Account Settings within your Mobile app
2. Choose View/Share account details
3. Ask the Payer to scan your QR code or share your account details with them as a secure payment link