We’ll text or email you when you update your personal information, like your address. We’ll also let you know how to get in touch if your personal information is incorrect or out of date.
Sometimes we'll send you updates about your account via email. We’ll never send you a link to a login page for your online banking.
If we send you a text message, we’ll never include a link to login pages.
If you’re suspicious about any request from us, you can contact your relationship team or our dedicated support team:
0345 009 0001 (Relay UK 18001 0345 009 0001)