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Existing customers

Make the most of your Reward bank account

My Reward account

We want to make using your bank account simple. We'll explain how to manage your account through the mobile app, make payments, use debit card controls and more. You can also learn how to earn and claim your NatWest Rewards.

Managing your Reward account

Card services

Activate your card

Lock your card

Report your card lost or stolen

Order a card reader

Our accessible debit card

Using your debit card abroad

Overdrafts

Arranged overdrafts

Ways to pay

Contactless payments

Use contactless for an easy and safe way to pay for all those everyday items. Limits apply.

Google and Apple Pay

Just add your debit or credit card to digital wallet - Apple Pay or Google Pay™ on your phone for an easy and secure way to pay. Apple Pay and Google Pay are available on selected devices. Retailer limits may apply.

Fast and easy payments

You can make payments or transfers on the go using our mobile app or Online Banking. Limits apply.

Account T&C's

Current account terms, rates and charges

How do I set up NatWest Rewards?

Great news, there is no need to set up your Rewards. You can see your MyRewards balance and claim straight from the NatWest app with the touch of a button. There's no need to use a password.

Information Message

 

You need to pay in £1,250 to an eligible NatWest account every month.

 

Earn your Rewards

Every month you can:

Get £4 a month back in Rewards for 2 or more Direct Debits (2 of those Direct Debits needs to be at least £2 each).

Get £1 a month back in Rewards with 1 mobile app log in.

Earn Rewards at partners when you use your NatWest debit card.

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Claim your Rewards

The choice is yours. You can:

  • Redeem Rewards as cash which you can then transfer straight into your bank account or pay towards your NatWest credit card balance.
  • Exchange for e-gift cards which you can use online or in store with our eligible partners.
  • Exchange your Rewards into money which is donated to one of our chosen charities.
Information Message

Accessing MyRewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your NatWest mobile banking app. 

 

Not able to scan the QR code? 

You can still get into MyRewards by:

  1. Using this MyRewards link to get into your app.
  2. Or you log in using Online Banking and use the MyReward section to access MyRewards.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Accessing MyRewards is easy

You’ll be taken straight to MyRewards in your NatWest mobile banking app.

Don't have the app? 

Access MyRewards by logging in to Online Banking and click the MyReward section.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Accessing MyRewards is easy

You’ll be taken straight to MyRewards in your NatWest mobile banking app.

Don't have the app? 

Access MyRewards by logging in to Online Banking and click the MyReward section.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Change your bank account

It's quick and easy to change your current account, you'll keep your existing sort code and account number.

We have a range of accounts to choose from. The Select account could be ideal if you want to keep things simple, or check out our packaged bank accounts if you're interested in receiving extra benefits and rewards. 

Specific account eligibility criteria and monthly fee may apply.

Something else we can help you with?