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We're here to support you
Whatever the challenges your business is facing, we’re here to help. Chat now or call us on the number below and we'll talk through your options.
0345 711 4477
+44 870 511 4477 from outside the UK
18001 0345 711 4477 for Relay UK
Get help navigating trading difficulties
Cashflow OpenClose
Card disputes OpenClose
Card payment disputes
Insolvency help OpenClose
Not sure where to start?
If you're worried that your situation may change, we're here to give you support.
Review how your business is doing with a Financial Health Check. Sit down with your relationship manager to talk through your challenges and plan your next steps.
This is a free and confidential service available if you have an Relationship Management team.
Free, confidential money advice
As well as speaking to us about your money worries, you may like to get some independent debt advice. We’re partnered with StepChange Debt Charity, whose friendly service is completely free of charge. They can work with you to put together a personalised action plan to help you get back in control of your finances.
Business Debtline
Business Debtline gives free debt advice to small businesses and people who are self-employed.
Citizens Advice
Free advice on debt, benefits, housing, legal matters, employment, and general consumer issues.
MoneyHelper
Free and impartial help with money; advice on benefits, everyday money, family & care, homes, money troubles, pensions & retirement, savings and work.
StepChange Debt Charity
Free and confidential advice for small business customers. Recommendations and solutions from a trusted charity with over 30 years of experience.
PayPlan
We partner with PayPlan (a third party company), who can offer you free confidential advice for all of your debts.
Shelter
Shelter help people facing urgent housing issues.
National Debt Line
Free and confidential advice on debt.
GOV.UK
See what government support is available for you and your business.
Is your business dealing with late payments?
Through our partnership with the Federation of Small Businesses, you can access free independent support, information and webinars.
Membership fees may apply for other services.
Helping your mental health
Worrying about keeping your business or home finances afloat can have a big impact on your mental health. Mind provide confidential support and information to help support you and your family through difficult times.
Banking my Way
Banking my Way is a free service that lets you record information about the support or adjustments you need to make it easier to bank with us. We'll share the information you give us with our teams at NatWest so you don't have to remind us each time you get in touch.
Work-related stress
Dealing with the realities of work-related stress isn’t always easy. Excess stress can be harmful to you, your business, and your employees. We’ve pulled together some tips that might help.
Chat with us
The quickest way to get in touch with us is via webchat. Click the 'Chat now' button here to start.
24/7 secure messaging
If you’re logged in to Online Banking or our mobile app, you can use 24/7 secure messaging.
Online Banking & app criteria apply.
Business WhatsApp
Chat with us securely on WhatsApp for your business banking queries.
Call us
For business banking support or if you're in financial difficulty, you can call our team.