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Help with your card

Transactions

Card reader topics

Troubleshooting Open in new window
Getting started Open in new window
Issues with a transaction Open in new window

Troubleshooting

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Pending transactions

Pending transactions are transactions you have made with your debit card which are waiting to be deducted from your account. You can view your pending transactions in the mobile app and via Online Banking

Find out more Open in new window

Frequently asked questions

How can I pay money in at the Post Office?

How do I open my mobile app to approve my transaction?

How do I dispute a credit card transaction?

I don't recognise a transaction, what can I do?

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