The NatWest App
Bank wherever, whenever
Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.
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NatWest Online Banking
Everyday banking from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home.
Telephone Banking
We're here to chat if you need extra help or to update your personal details and order statements.
Video Banking
Our Video Banking service provides you with banking from a location of your choice. You’ll be able to get a Financial Health Check, apply for a loan and more.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
Video Banking calls may be recorded and service hours apply. Compatible device required.
You can use telephone banking and Online Banking once you have registered for either service.
We're here to help you bank from home
Download the app
- On your mobile or tablet, open the camera and point your device at the QR code
- A link will pop up, tap this, and you’ll be taken straight to download the app
Not able to scan the QR code?
You can still download the app by following the below instructions
- On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android
- Search for 'NatWest Mobile Banking'
- Tap to download the app
Get the app
Experience the quickest way to manage your money
Get the app
Experience the quickest way to manage your money
Banking Hubs
No NatWest branch near you? Visit us at a Banking Hub - you can access counter services, and we have a set day each week where where a member of our NatWest team can help you with banking queries.
Mobile Branches
Our Mobile Branches may be the perfect solution if you're not near one of our branches. When onboard, you'll be able to pay bills, cash cheques and more.
Post Office® banking
Not near a NatWest branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.
Branch banking
Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.
Cash Access UK Cash Deposit Machines
At NatWest we are looking to improve customer cash access by taking part in a pilot exercise run by Cash Access UK who are introducing 17 new Cash Deposit Machines across the UK.
The machines will be available for use by NatWest, Ulster Bank and Royal Bank of Scotland customers from March 2024 for a period of 6-12 months.
The Cash Deposit Machines will allow both Personal and Business customers to withdraw and deposit cash notes using a Chip & PIN card, according to the account and product cash limits. The machines will not accept coins, cheques or credit slips.
The machines will be free to use for Personal customers throughout the pilot.
For Business customers, the service will be free to use for a minimum of 3 months and customers will be notified in advance of any introduced charges.
Want to know more about your finances?
Our free Digital Financial Health Check can take just under 4 minutes and can help you get your finances heading in the right direction.