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Banking with NatWest
How to use NatWest Online Banking
Online Banking available to customers aged 11+ with a NatWest account.
Set up your card reader & biometrics
A card reader is a security device needed by all customers looking to get the most out of Online Banking. It works with your Online Banking service to provide an extra layer of protection against online fraud.
You can also register your biometrics on your mobile app by navigating to biometric approval in settings.
These allow you to authorise certain transactions within Online Banking and on your mobile app. We use the latest technology to recognise the things that make your face unique, so we know it’s you in control of your money.
Biometric Approval is available to eligible mobile app customers aged 16 or over.
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Check your balance
A simple view of your last ten transactions and available balance after pending transactions all in one handy place.
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Making payments
Pay bills, friends, family and send money abroad all easily and securely with Online Banking. Must be aged 16+. Limits apply.
Direct Debits
Review, create, amend or cancel your direct debits without any need to visit or call us. Criteria applies.
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Standing Orders
Set up all of the regular payments you need with Online Banking. You can review and cancel standing orders too so you'll always be in control of your money. Criteria applies.
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Committed to keeping you safe
We've partnered with Malwarebytes, a provider of industry recognised cyber security solutions, to make their Malwarebytes Premium product available for free. It’s available for Windows, Mac, iOS, Android and Chrome OS devices and you can protect up to 10 of your devices.
Go paperless
Your statements and letters securely kept in one place. What's not to love? Go paperless and have seven years of records for your statements, and correspondence from the past three years.
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Manage your alerts
Get balance updates, be informed if you overspend to minimise charges and stay secure with notifications of unusual activity on your account.
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Manage your cards
It's stressful losing a card but with Online Banking you can report your card as lost, order a replacement and get pin reminders.
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Use biometric approval to confirm it's really you
You are your strongest password so why not use your face (or voice which is coming soon) to approve your everyday banking needs and keep your accounts even more secure. This will also allow you to authorise certain transactions within Online Banking and on your mobile app.
Biometric Approval is available to eligible mobile app customers aged 16 or over.
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