Feel confident banking on the app

Learn about the NatWest app top features

What is the NatWest banking app?

The NatWest app is banking on your phone. Like Online Banking but even better with regular feature updates and the best part? You can bank from wherever, whenever.

Download the NatWest app

App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Online Banking available to customers aged 11+ with a NatWest account.

Banking on the NatWest app is quick and easy

When you’re in the app, we want you to feel confident using it. See what the app has to offer by choosing the options below.

What can the app do?

Get started with the basics

Payments

Transfers

Manage Direct Debits

Manage standing orders

Making payments on the app

With the NatWest app you can quickly and easily make all types of payments.

To give an idea of the type of payments available and how you can carry them out, we've pulled together a handy list below.

Payment limits and criteria applies.

What payments can I make?

Pay someone new Close

Pay someone new

To pay someone new without needing your card reader all you would need to do is:

Log in to the app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account you want to make the payment from, and select 'Send money'.
Tap 'Make a payment'.
Finally tap 'Pay someone new' and follow the on-screen instructions.

You must be aged 16 or over. There is a maximum of 5 payments totalling £750 per day. If you have registered for biometric approval your personalised payment limit applies. Biometric approval is available to eligible mobile app customers.

Pay someone you've paid before Close

Pay someone you've paid before

All the people you've paid in Online Banking are available to pay in the mobile app.

Simply follow these steps:

Log in to the app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account you want to make the payment from, and select 'Send money'.
Tap 'Make a payment'.
Finally tap on who you want to pay then follow the on-screen instructions.

Limits apply. You must be aged 16 or over.

Send money abroad Close

Send money abroad

Sending money abroad in the mobile app lets you send a standard payment with no fee and view live exchange rates in the app.

Here's how:

Log in to the app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account you want to make the payment from, and select 'Send money'.
Tap 'Send money abroad'.
And follow the on-screen instructions.

Payments only available to existing payees set up in Online Banking. Limits and fees apply. You must be aged 16 or over.

Pay your mobile phone contacts Close

Pay your mobile phone contacts

Pay your mobile phone contacts using their mobile number, so no need to get hold of their account number and sort code.

To do this you'll need to:

Log in to the app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account you want to make the payment from, and select 'Send money'.
Tap 'Pay Your Contacts'.
Then follow the on-screen instructions.

There is a maximum payment of 20 payments totalling £250 per day and you must be aged 16 or over.

Transfer money

Transfer money between your NatWest accounts in seconds with the mobile app.

To do this you would need to:

Log in to the app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account you want to make the transfer from, and select 'Transfer money'.
Then tap on the account you want to transfer money to.
Enter the amount you wish to transfer and click ‘Make transfer’. You can set up a transfer to leave your account up to 120 days (four months) in the future. When setting up a transfer to be made in the future, simply select ‘Send later’ and choose when you want the transfer to happen.
Check the transfer details and select 'Make transfer' to confirm.

Manage Direct Debits

View and cancel your Direct Debits in just a few steps.

Log in to your app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account your Direct Debit comes out from, and select 'Regular Payments'.
Select 'Direct Debits'.
Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen.

You have up to 8.20pm on the day the Direct Debit is due to cancel it.

Manage standing orders

Log in to the mobile app.
Select the 'Payments' icon at the bottom of your screen.
Swipe the account at the top of the screen to the account your standing order comes out from, and select 'Regular Payments'.
Select 'Standing Orders'.
Select the standing order you want to amend and then 'Edit'.
Follow the on-screen steps to change the payee name, payment amount, frequency and next payment date.
Review and confirm the details. Done. Sorted. Finished.

To amend or cancel a standing order via the app you must give two working days notice.

Ready to get started with the app?

If you're feeling confident about banking on the app then why not download it today and experience smarter banking?

Download the app

Back to the top

What else can the app do?

See your spending and budgets

Your accounts in one place

Freeze your cards

Get Cash without a card

Add loyalty cards

Know your credit score

See your spending and budgets

Ever got to the end of a month and wondered where your money went? Well wonder no more. Our free expense tracker feature ‘Spending’ within the app helps you manage your money, by categorising your spend and surfacing personalised highlights. You can even set targets with our budgeting tool.

Available to customers aged 16+. Only available for Personal and Premier accounts.

Your accounts in one place

View your balances and transactions on selected account types held with other participating UK banks using the NatWest app.

You must be registered for your other bank's online banking.

Freeze or unfreeze your cards

If you've misplaced your debit or Mastercard credit card, you can lock it until you find it. Card been lost, stolen, damaged? The quickest way to report this is with our app.

Get Cash without your card

With Get Cash you could receive a unique code on our app which lets you take out cash at our branded ATMs when you don't have your card to hand.

Withdraw up to £130 every 24 hours with Get Cash, as long as it's within your daily withdrawal limit. You must have at least £10 available in your account and your card must be active.

Add loyalty cards

With My Loyalty Cards you could clear out your wallet of bulky cards. Store your loyalty cards digitally using our app and scan in store.

My Loyalty Cards is available to customers aged 18+.

Know your credit score

You can check your credit score for free in our mobile app, and your score gets updated every 30 days. A credit score gives you an idea of your credit health.

Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion.

Ready to get started with the app?

If you're feeling confident about banking on the app then why not download it today and experience smarter banking?

Download the app

Back to the top

What's new in the NatWest app?

We update our app regularly to bring you exciting new features that makes your money work for you.

Save your spare change with Round Ups

Pay with your debit card and we'll round up the amount to the nearest pound, then send the spare change to your savings account.

Save little and often and the pennies soon add up.

Eligibility criteria and limits apply.

Learn more about Round Ups

All payment features at your fingertips

Transferring money and making payments has never been easier. With the payments page you can easily send, transfer and request money, manage your regular payments and update all payment settings.

Eligibility criteria and limits apply.

Learn more about payments

Never forget your card details again

Credit and debit card details including your PIN, CVC and PAN numbers are all available in the app, so no need to go digging about for your purse or wallet any more.

What else can the app do?

Download the NatWest app

On your mobile or tablet, open the camera and point your device at the QR code.
A link will pop up, tap this, and you’ll be taken straight to download the app.

QR code not working?

Don’t worry, you can still download the app by following these instructions:

On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android.
Search for 'NatWest Mobile Banking'.
Tap to download the app.

Get the app

Experience easy, quick, secure banking with the NatWest banking app

Get the app

Experience easy, quick, secure banking with the NatWest banking app